# No sound on my security camera suddenly

**URL:** <https://community.angelcam.com/t/no-sound-on-my-security-camera-suddenly/249>\
**Category:** Issues and bugs\
**Created:** [October 15, 2019, 12:40pm UTC](https://community.angelcam.com/t/no-sound-on-my-security-camera-suddenly/249 "2019-10-15T12:40:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![stefan\_hammer](https://avatars.discourse-cdn.com/v4/letter/s/ba8739/32.png) [@stefan\_hammer](https://community.angelcam.com/u/stefan_hammer)\
**Post date:** [October 15, 2019, 12:40pm UTC](https://community.angelcam.com/t/no-sound-on-my-security-camera-suddenly/249/1 "2019-10-15T12:40:31Z")

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Hello, I noticed that there is no sound on my webcam anymore. Did not a change, if I dial directly into Angelcam account, I just do not hear the sound through my page [https://zantecam-2.click2stream.com/](https://zantecam-2.click2stream.com/) there is an explanation for that, use the chrome browser.

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**Author:** ![Paul](https://sea2.discourse-cdn.com/flex016/user_avatar/community.angelcam.com/paul/32/16_2.png) [@Paul](https://community.angelcam.com/u/Paul)\
**Post date:** [October 18, 2019, 3:04pm UTC](https://community.angelcam.com/t/no-sound-on-my-security-camera-suddenly/249/2 "2019-10-18T15:04:45Z")

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Hi,

this can happen when there are some connectivity issues with the camera. If the camera fails to send an audio track within a reasonable time, we start streaming it without the audio. Consider reviewing the stream configuration and then reboot the camera to restart the streaming session.

You can also check our [related FAQ article about all our recommendations for capturing sound](http://help.angelcam.com/en/articles/372602-does-angelcam-support-cameras-with-sound).

Paul