AngleBox compatibility tester and AngleBox connection issue

Angelcam products & services Issues and bugs
1

Hello Everyone,

I’m trying to evaluate this platform as a potential solution for creating an estate-wide CCTV system.

I used your AngleBox compatibility tester, and it appears to detect my NVR. However, it seems that the software cannot connect to your server due to an SSL error.

AngleBox compatibility tester logs:

[arrow-client\src\cmd_handler.rs:251] INFO 2 services found, current service table: {"services":[{"id":4914,"svc_type":2,"mac":"xx:zz:yy:35:3f:ce","address":"192.168.68.106:554","path":"","static_svc":false,"last_seen":1746650852,"active":true},{"id":27288,"svc_type":5,"mac":"xx:zz:yy:35:3f:ce","address":"192.168.68.106:80","path":"","static_svc":false,"last_seen":1746650852,"active":true}]}
2025-05-07 20:47:48.705 [arrow-client\src\client.rs:87] INFO connecting to remote Arrow Service arr-rs.angelcam.com:8900
2025-05-07 20:47:49.273 [arrow-client\src\client.rs:123] WARN unable to connect to remote Arrow Service arr-rs.angelcam.com:8900 (error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:.\ssl\s3_clnt.c:1269:)

I also flashed your AngleBox image, but it fails during onboarding to the platform.

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pi@angelbox:~ $ sudo journalctl -u arrow-box.service -n 50 --no-pager
May 07 22:50:30 angelbox arrow-client[4618]: [/root/packages/rpios-bookworm/arrow-box/arrow-box-12.6/arrow-client/src/client.rs:123] connection rejected by the remote service arr-rs.angelcam.com:8900; is the client paired?

I would appreciate any help.